Head of Learning Operations
Phone: +61 3 9918 9000
With 15 years’ broad management and leadership experience in corporate learning and development, including an intimate knowledge of the vocational education and training (VET) sector, Jemma has managed qualifications at all AQF levels, Certificate I to Advanced Diploma, across a number of industries including leadership and Management, manufacturing, logistics, health, aged care and contact centres.
Prior to joining DeakinPrime in 2015, Jemma has experience in training delivery, project management, operations management and learning and development management. In her role as Learning and Development Manager, Jemma managed teams across Australia, New Zealand and Philippines, delivering a wide range of training to over 10,000 students annually.
As Head of Learning Operations, Jemma leads a team of program managers and coordinators managing the deployment of learning solutions to ensure both client and student expectations are not only met but exceeded, as well as managing the Registered Training Organisation.
Jemma holds a Bachelor of Commerce (Deakin University), Certificate IV in Training and Assessment and is a Team Management Systems (TMS) Accredited Network Member.